fb77 Responsible Gambling
Enjoy gambling as entertainment — not as a source of financial pressure or stress. fb77 wants every player to know their limits and play with awareness. Find out on this page how to keep yourself protected.
Our Commitment
Why it matters to keep gambling within limits
Online casino and betting is a form of entertainment — just like going to the cinema or dining at a restaurant. At fb77 you can enjoy slots, live casino, or cricket betting, but this entertainment needs clear boundaries. When gambling stops being fun and turns into an attempt to recover lost money, that is when problems begin.
Our Terms and Conditions clearly state that you must be at least 21 years old to open an account and place any kind of bet at fb77. We take this requirement very seriously. If there is any suspicion that an account belongs to a minor, we begin a verification process and suspend the account if necessary.
Responsible gambling means deciding in advance how much time and money you will spend, and sticking to that decision. Placing extra bets to recover losses goes against responsible gambling.
Control is in your hands
Tools to keep yourself protected
fb77 gives you full control over your own gambling. Use the tools below to set your own limits at any time.
Deposit Limit
Set a limit on how much you deposit per day, per week, or per month. Lowering the limit takes effect immediately; increasing it requires a waiting period.
Deposit LimitSession Time Limit
Set how long you play in one session. When the time is up, the system will notify you automatically and end the session if needed.
Session ControlLoss Limit
Set a maximum amount you are willing to lose within a given period. Once you reach the limit, no further bets can be placed.
Loss LimitTake a Break
Temporarily close your account for a set period — 24 hours, 7 days, or 30 days. During the break, no bets can be placed and no deposits can be made.
Cooling-OffSelf-Exclusion
If you feel you need a longer break, exclude yourself completely for 6 months or more. Your account cannot be reactivated during this period.
Self-ExclusionClose Your Account
If you want to stop playing permanently, apply to close your account entirely. The fb77 support team will complete the process promptly.
Permanent ClosureRequest a Limit
Fill in the details below and let our support team know — they are available 24/7.
Warning Signs
Do not ignore these signs
If you notice any of the following in yourself, it may be an early sign of problem gambling. Ask yourself honestly.
- You keep placing bigger bets to recover losses, but the losses keep growing.
- You are borrowing money from family or friends to gamble beyond your set budget.
- You are neglecting work, studies, or family responsibilities to focus on gambling.
- You are hiding how much you gamble from family or people close to you.
- You want to stop gambling but cannot — you keep coming back.
- You feel pleasure only when betting more, and feel restless or irritable when you bet less.
- You are spending money on bets that should be set aside for daily expenses.
Get Help
Where to find support
Seeking help when you cannot manage alone is not a weakness — it takes courage. Use the channels below.
fb77 Live Chat
Our support team is available 24 hours a day, 7 days a week in both Bangla and English. Contact us via live chat to request a limit or account closure.
Email Support
Send us a detailed email and the fb77 support team will reply promptly and process your request. Email address: [email protected]
Family and Friends
Talk openly with the people close to you. Support from family and friends is often the most effective way to overcome problem gambling habits.
Professional Advice
Speak with a mental health specialist or behavioural counsellor. Both public and private hospitals in Bangladesh offer mental health services.
More Information
fb77's responsible gambling policy
Understanding the difference between gambling and problem gambling
Not all betting or casino play leads to addiction. However, some people are at higher risk of losing control due to biological and psychological factors. Problem gambling is a recognised behavioural condition and there is proper treatment for it. Before playing at fb77, decide for yourself — what is the maximum amount of money and time you will spend today.
Our privacy policy and your information
When you request self-exclusion or a limit, fb77 stores that information with the highest level of confidentiality. You can find out in detail how your personal information and requests are kept secure in our Privacy Policy.
Protecting minors
If anyone under 21 lives in your household, make sure they cannot access your fb77 account in any way. Use a strong password on your account. Enable parental controls on your computer or mobile device. Keep your device in a secure place while logged in.
Ask yourself these questions before you play
— Am I within my set budget? — Can I accept a loss if it happens? — Could I tell my family how much I am gambling? — Am I in a normal state of mind right now? If the answer to any of these is "no", stop playing for the day.
FAQ for common questions
Answers to common questions about responsible gambling, limits, and accounts can be found in our FAQ section. Each process is explained step by step.
Remember — this is entertainment only
There is no guarantee of winning. All types of betting and casino games carry a mathematical advantage for the house (house edge). There is no reliable method for making money from a casino over the long term. Do not treat fb77 as a source of income — it is for entertainment and enjoyment.
Frequently Asked Questions